As a SharedTEAMS member, all project deliverables we create for you, including any file that is associated with creating that deliverable, are owned by you and are included in your membership.
While many agencies withhold source files associated with project work or ownership of the website, our members will always own all of the work produced by our team, including source files, websites, and any related documents.
The practice of agencies withholding source files or maintaining ownership over their client’s websites is simply a method of creating barriers to prevent them from transitioning away from their service. We believe that this practice is ethically unsound and is a disservice to the businesses that engage with those agencies.
This is why you have access to all of your project files and own your own marketing accounts.
If you need help locating any of your assets, just post a note in the related project (or assign a new project) and our team will point you in the right direction.